Contact Us

3 Orme Road
Poolfields
Newcastle-Under-Lyme
Staffordshire
ST5 2UE
Day Opening hours
Monday 31 March
8am to 6pm
Tuesday 1 April
8am to 6pm
Wednesday 2 April
8am to 6pm
Thursday 3 April
8am to 1pm
Friday 4 April
8am to 6pm
Saturday 5 April
Closed
Sunday 6 April
Closed

When we are closed

Outside of practice hours between the hours 18:00 – 08:00 the following morning on Monday, Tuesday Wednesday, Thursday and Friday patient urgent care is provided by NHS111. To access this, patients should call the practice on 01782 381680 and they will be given further instructions.

From Thursday 6th April 2023, the practice's phone lines will be covered by our colleagues from North Staffordshire GP Federation on THURSDAY AFTERNOONS ONLY.  So, if you need urgent care between 1pm and 6:30pm on a THURSDAY (only these times and only on a Thursday) then please ring 01782 651651.  At all other times, please ring the practice as normal or 111 when the practice is closed.

In a genuine emergency you should call 999.

For example: Any of the following: chest pains, shortness of breath, suspected stroke, uncontrolled bleeding or loss of consciousness constitute an emergency.  

Local Walk-In Centres

Your local walk-in centres are:

Haywood Hospital, High Lane, Burslem, Stoke-on-Trent. Telephone number 01782 673500 (no appointments needed, walk in service only).

Website: www.staffordshireandstokeontrent.nhs.uk/Services/haywood-hospital-walk-in-service.htm

Open 7am to 10pm, (Monday - Friday) iam to 10pm (Weekends).